Step 1
Patrol with purpose
Follow the assigned route and check vulnerable points instead of merely passing them.
Operational training · Video
Watch the complete training video, review the patrol standard and internal-infrastructure checks, then submit your acknowledgement. Your completion is recorded for management.
Complete all three steps
Watching the video does not complete your training. You must submit the Officer Acknowledgement and receive a confirmation code.
Training video
Approximately 3½ minutes
Step 2 will unlock after you complete the video.
After the video, the page will take you directly to the acknowledgement form.
Patrol standard
Step 1
Follow the assigned route and check vulnerable points instead of merely passing them.
Step 2
Look and listen for unusual movement, sounds, damage, hazards and anything out of place.
Step 3
Report suspicious activity promptly, give your exact location and follow control-room instructions.
Step 4
Log the time, location, observation and action taken. Keep every entry clear and factual.
Internal patrols
An effective internal patrol protects more than the perimeter. Officers must actively look for faults, damage, unsecured areas and unattended property, then report them through the correct channel.
Identify lights that are off, damaged or creating unsafe dark areas.
Check for open access, missing barriers, unsecured tools or materials and other hazards.
Report broken gates, fences, roads, signs, utility covers and other visible damage.
Treat open doors, gates, garages or unattended premises as exceptions requiring verification and reporting.
Estate-specific duties
Every security estate is different and operates under its own constitution, conduct rules and procedures. Before working at an estate, an officer must be familiar with that estate’s current rules and must apply them consistently, professionally and without making assumptions based on another site.
Know which dedicated, reserved or visitor parking areas may not be used and report parking breaches correctly.
Confirm the estate procedure for shared spaces that must be reserved before residents or visitors may use them.
Apply the estate's approved rules for gatherings, permitted hours, noise complaints and escalation.
Follow the estate-specific visitor rules, authorisation process, limits and conduct requirements.